SWMS AUS

Occupational Violence & Aggression (Transport and Warehousing)

Transport and delivery work where workers may face aggression, threats or violence from the public, occupants or others, covering de-escalation, lone work and incident response.

SWMS template. Editable Word document, written for your state, ready to adapt to the job.

Objective

Complete the work safely by controlling assault, threats and lone-worker isolation through de-escalation training, duress and check-in arrangements, clear exit routes and a do-not-engage rule.

This is the Transport and Warehousing version. The hazards and controls are written around transport and warehousing work, so it differs from the other 10 trade versions of Occupational Violence & Aggression. Compare all 11.

Your state's laws, in the document

Each state version references the Act, regulator, and requirements for the state you select. Victoria gets the OHS Act and WorkSafe Victoria, NSW gets the WHS Act and SafeWork NSW.

NSW WHS Act 2011 VIC OHS Act 2004 QLD WHS Act 2011 SA WHS Act 2012 WA WHS Act 2020 TAS WHS Act 2012 NT WHS (National Uniform Legislation) Act 2011 ACT WHS Act 2011 National Model WHS Act (national)

When you'd use this SWMS

If occupational violence & aggression (transport and warehousing) is part of your job, the builder or head contractor will usually want a SWMS for it before you start on site. This one's editable in Word. Add your company and site details, check the hazards and controls against the actual job, and get your crew to sign on before work starts.

Not sure whether you need one? When a SWMS is required covers it, and the 18 high risk construction work categories are the list a principal contractor works from.

Doing the whole trade? The Transport and Warehousing pack bundles this with the rest and works out cheaper. New to it? Here's what goes in a SWMS.

Related SWMS

Electric Vehicle Charging Operations

Operation and routine use of electric vehicle charging equipment for fleet and plant, covering depot AC/DC chargers and temporary site charging.

$49.99

Tilt Tray Vehicle Operation

Operation of tilt tray (slide and tilt) vehicles for transporting plant, equipment, containers and vehicles, including winching and tie-down.

$49.99

Transport & Warehousing - Master SWMS

Master

Master SWMS covering the full transport and warehousing scope - site and dock work, manual handling, deliveries and load restraint, forklift operations, warehouse racking, heavy vehicle operation, EV charging and hazardous substances - where a task-specific SWMS is not required.

$49.99

Load Restraint & Securing

Restraint and securing of general freight, plant, long loads and packaged goods for road transport, including tarping, dunnage and releasing restraints at the destination.

$49.99

Warehouse & Storage Operations

Warehouse operations including racking, order picking, pallet movement, stock handling and despatch in storage facilities.

$49.99

Heavy Vehicle Operation (Semi-Trailer & Low Loader)

Operation of heavy vehicles - semi-trailers and low loaders - including plant loading, transport, fatigue management and site deliveries.

$49.99
$49.99/state

Select your state to purchase

Better value All 17 in the Transport and Warehousing pack $249.99 for all 17 See the pack →

GST-inclusive. Instant download. Tax invoice provided.

Last review: 4 September 2026

Editable .docx format

Need a safety document we don’t have?

Our catalogue covers 105 trades, but not every job fits one. If a principal contractor has asked for something specific, or the work you do is not in the list, we write it from scratch for your trade and your state. Same format as everything else here: editable Word, your state's Act and regulator, ready to put your details on. We can also brand your SWMS pack with your logo and company details. We’ll write it for you →